Terry v. JPMorgan Chase Bank, N.A., et. al., Settlement


If you had a residential purchase or refinance mortgage loan owned and/or serviced by Chase and Chase, directly or indirectly, attempted to collect and/or collected unpaid balances on the loan after the lien on the property secured by the loan was voluntarily released, and you were not a member of the settlement class in Banks, et al. v. JPMorgan Chase Bank, N.A., you could be eligible to receive payment from a class-action settlement.

This website provides information about a proposed class action settlement in Terry v. JPMorgan Chase Bank, N.A., et al., Case No. 3:15-cv-01666-DMS-KSC (the "Settlement"), concerning allegations that JPMorgan Chase Bank, N.A. d/b/a Chase ("Chase") and Real Time Resolutions, Inc. ("Real Time" and, together with Chase, "Defendants") violated California’s Rosenthal Fair Debt Collection Practices Act, Cal. Civ. Code § 1788 et seq., and Unfair Competition Law, Cal. Bus. & Prof. Code § 17200 et seq., and the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq., by attempting to collect payments and/or actually collecting payments on residential mortgage loans owned and/or serviced, directly or indirectly, by Chase and secured by real property located in the State of California, after Chase voluntarily released the lien on the property securing the loan. Defendants deny the allegations and deny any wrongdoing whatsoever. The Court has not ruled on the merits of Plaintiff’s claims or Defendants’ defenses, and Defendants have not conceded the truth or validity of any of the claims against either or both of them by entering into the Settlement.

The Court in charge of this case still has to decide whether to approve the Settlement.

The Settlement does not require a Settlement Class Member to make a claim in order to recover a payment under the Settlement.

If you have further questions, you can contact the Settlement Administrator by phone at (877) 306-5251 or at the address below:

Terry v. JP Morgan Chase Bank N.A. Settlement

KCC Settlement Administrator

PO BOX 404000

Louisville, KY 40233-4000

Although the information in this website is intended to assist individuals in the Settlement Class, it does not replace the information contained in the Class Notice or the Settlement Agreement, both of which can be downloaded from this website.

Please Note the Following Important Dates:

Final Approval was granted on January 29,2018.

Case Relevant Event


A Request for Exclusion (to opt out of the settlement) must be postmarked on or before

December  6, 2017

Any Objection must be postmarked to Class Counsel and Defendants' counsel, and filed with the Court no later than              

December 6, 2017

UPDATE: The Final Approval Hearing date will now take place on

January 26, 2018 at 1:30pm